Returns & Exchanges

At American Express, we pride ourselves on exceptional quality and want you to be completely satisfied with your fashion purchase. If you are not entirely happy with your order, we offer a seamless 30-day return policy for all unworn apparel and accessories.

Return Process

• 1.
  Initiate Your Request

  Log in to your account portal and select the items you wish to return to generate a prepaid shipping label and return authorization form.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all designer tags, security seals, and protective liners are still attached and intact.

• 3.
  Ship the Items

  Affix the prepaid label to your parcel and drop it off at any authorized shipping location; keep your tracking number for real-time delivery updates.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.